Customers Think They’re Always Right

BY ANDY COLLIDGE When you are in a trade or business that is constantly frequented by the public, there inevitably comes that invariable onslaught of thoughts, opinions, requirements and self-indulgence. After only a very short while, you begin, not intentionally, to put people with similar attitudes and characteristics into certain categories. After a longer while¬†at the mercy of the over-needy public, the more elevated of … Continue reading Customers Think They’re Always Right